Terms of Service & Privacy Policy

By accessing, registration and using the Site, you accept and agree to the following terms of use (the “Terms of Service”) without limitation or qualification.

1. About Us

1.1 Hello and welcome to the world of Mediaonsport. We are a subscription service that provides subscribers with access to Sports Pass and a wide range of sports events from around the world streamed to a range of devices including Internet-connected TVs, computers and other platforms ("Mediaonsport Service"). To enhance your enjoyment of the Mediaonsport Service we will also provide recommendations of broadcasts you might be interested in and other interesting sports information.

1.2 The Mediaonsport Service is provided to you by Mediaonsport (“We", "Us", “Mediaonsport”). We are solely responsible for the Mediaonsport Service and application.

2. Key Terms of Use

2.1 We provide an online video service offering (among other things) streaming of sporting events, highlights of sporting events and other related content (collectively "Content"). The Content is usually subject to certain restrictions (including, but not limited to, certain territorial restrictions). You will be able to access and enjoy the Mediaonsport Service within any country where the Mediaonsport Service is available although the Content will vary from territory to territory.

2.2 Please read these Terms and Conditions of Use ("Conditions") before subscribing to the Mediaonsport Service. For the avoidance of doubt, any offers, promotions or discounts that you may receive may be subject to additional terms and conditions which either supersede or supplement these Conditions. In the event of a conflict between these Conditions and the additional terms and conditions, the additional terms and conditions shall prevail.

2.3 We can modify these Conditions at any time for any reason including making changes: to reflect applicable law, to ensure better Mediaonsport Service functionality, to update Mediaonsport Service features, and to modify service plans, payment terms, and pricing (see section 4.7). Revisions to these Conditions will be notified to you by us via email notice to the most recent email address we hold for you. Any changes to our payment terms will also be notified to you directly. Where the changes we make to these Conditions are material (for example, where we change our payment terms), and where permitted by law, you will be deemed to have accepted these modified Conditions, unless you object to the changes within thirty (30) days from our notification to you, which will set out the consequences of a lack of objection.

You acknowledge that you have read and understood (and agree to be bound by) these Conditions (as may be amended from time to time) when you use the Mediaonsport Service.

2.4 The Mediaonsport Service and any content viewed through the Mediaonsport Service are for your personal and non-commercial use only, and not for any other purpose or for retransmission, distribution, or sale. When you are a Mediaonsport Service subscriber, we grant you a limited, non-exclusive, non-transferable, license to access the Mediaonsport Service and to view the Content on a streaming only basis. Except for the foregoing limited license, no right, title, or interest shall be transferred to you. You agree not to use the Mediaonsport Service for public performances.

2.5 Your subscription with us is conditional on any required payment due from time to time being authorised by your supported payment provider or your subscription code or promotional code being valid (if applicable) and is at all times subject to these Conditions. For the avoidance of doubt, payment will only be accepted from a payment provider based in the territory from which you wish to sign up to the Mediaonsport Service.

2.6 You agree that we may share information with third party rights holders in relation to the Content which is viewed by you when using the Mediaonsport Service. Such information shall be shared on an anonymous basis.

2.7 We may terminate our agreement with you at any time with sixty (60) days’ prior notice via email to the end of the current subscription period. Our right to terminate the agreement for cause, in accordance with Section 7.2 shall remain unaffected. If we terminate your agreement with us other than as a result of your breach or other reasons relating to regulations, you may be entitled to receive a refund of any amounts you have pre-paid for the Mediaonsport Service.

3. Free Periods

3.1 If you are lucky enough to be offered a free period of the Mediaonsport Service, this will be specified to you during the sign-up process. We may provide offers and discounts in respect of the Mediaonsport Service including a free period at any time. Such offers may not apply to your individual account.

3.2 Your Payment Method (as defined below) will be billed for your subscription fee on the date indicated when you sign up for the Mediaonsport Service. To view the subscription price, your next payment date (if any) and (if applicable) the end date of your free period, visit our website and click on the "My Account" page. If you signed up for the Mediaonsport Service using your account with a third party as a Payment Method, you may need to cancel your subscription in accordance with Section 5.2. For more details in 4.9 The Financials and Membership Terms.

4. The Financials and Membership Terms

4.1 You are fully responsible for all charges relating to and equipment required for use of the Mediaonsport Service.

4.2 Your subscription will only cover access to the Mediaonsport Service. Telephone line and other communications or access costs may be charged to you separately by your ISP or relevant service provider. All our prices are inclusive of any tax (VAT/ MwSt / CT / QST or any similar tax in any other territory or jurisdiction) at the rates in force from time to time, to the extent that Mediaonsport is required to account for such taxes under local applicable law.

4.3 Payment must be made by credit card; debit card; Paypal or through another current, valid, accepted method of payment including supported third party payment providers (“Payment Method”). You confirm that any such Payment Method that you use is yours, or that you have the authorisation of the card or account holder to use it. All accounts and Payment Methods are subject to validation checks and authorisation by the Payment Method provider. If your Payment Method is refused then you will not be granted access to the Mediaonsport Service until a validated Payment Method is provided by you and approved by us.

For some Payment Methods, the issuer of your Payment Method may charge you certain fees, such as a foreign transaction fee or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details. If your payment fails, we'll try to charge your primary payment method again.

4.4 We reserve the right to refuse payments at our reasonable discretion.

4.5 Depending on the subscription package you choose, the fee to be paid for use of the Mediaonsport Service will be billed on a recurring monthly or annual basis (unless local laws provide otherwise) to your chosen Payment Method on the calendar day corresponding to the commencement of your paid subscription or as otherwise specified by the issuer of your Payment Method. In some cases the date for billing may change, for example if your subscription began on a day not contained in a given month. Where we process your payment, we will process your payment on a secure site.

4.6 You can view your next payment date (if applicable) and change your method of payment by visiting our website and clicking on the "My Account" link, or by doing so through our app. If you signed up for the Mediaonsport Service using your account with a third party as a Payment Method, you may need visit your account with the applicable third party to view payment information and change your method of payment.

4.7 We may change our service plans and the price of the Mediaonsport Service from time to time. Any price changes or material changes to our service plans will apply to you, where permitted by law, no earlier than thirty (30) days following the issuing of email notice by us to you via the most recent email address we hold for you.

4.8 In some instances, you may be offered the opportunity to suspend your subscription to the Mediaonsport Service for a limited period by logging in to the “My Account” page. Where you have opted to suspend your subscription, your subscription will automatically restart at the end of such period on the date specified on the “My Account” page. On restart, the subscription fee will be payable and your chosen Payment Method will be billed on the calendar day corresponding to the recommencement of your paid subscription (or as otherwise specified by the issuer of your Payment Method). In some cases the date for billing may change, for example if your subscription began on a day not contained in a subsequent month. The Terms and Conditions applicable to the automatic restart will be those in force at the time of the restart.

4.9 a) After purchasing monthly renewal subscription, pass auto-renews for monthly membership at $39.80/Mo. Cancellation period is during the first day from the starting date of the selected subscription. Next renewal payment of $39.80/Mo will be taken after the first day from the starting date of the active subscription unless cancelled during the cancellation period. Subscription Offer/Benefit will be active immediately from the starting date of the active subscription. If the first renewal payment fails for all offered subscription plans, we will try to charge primary method again three days after the first attempt. If all retries for the payment fail, membership will be cancelled immediately included subscription benefit/offer periods. All payments under this Agreement will be non-refundable, and non-creditable.

b) After purchasing 1 day pass for $1.49, pass auto-renews for monthly membership at $39.80/Mo. Cancellation period is during the first day from the starting date of the selected subscription. Next renewal payment of $39.80/Mo will be taken after the first day from the starting date of the active subscription unless cancelled during the cancellation period. If the first renewal payment fails for all offered subscription plans, we will try to charge primary method again three days after the first attempt. If all retries for the payment fail, membership will be cancelled immediately included subscription benefit/offer periods. All payments under this Agreement will be non-refundable, and non-creditable.

c) All payments under this Agreement will be non-refundable and non-creditable as by creating an account customer reads and agrees to the sites Privacy Policy & Terms of Service as stated during the checkout process and that customer will not be able to withdraw from the contract and receive a refund for the selected subscriptions upon performance of the digital content. If during the payment, your card/bank account is charged twice or you have to make payment second time for any reason, your paid amount will be used as deposit for your selected membership pass.

d) After filling your cancellation form for the first time, your active subscription will be cancelled effective at the end of the billing period included subscription Offer/Benefits. If you fill out/send the same cancellation form for the second time, your active membership will be cancelled with immediately effect and you will lose access to our services. For immediately cancelled customers, all payments for "All-Access/Premium/Premium+" Memberships, under this Agreement will be non-refundable, and non-creditable.

5. Cancellation/Refund Policy (Termination by You)

5.1 If you are on a recurring subscription to the Mediaonsport Services, you may cancel this by sending us E-Mail at info@mediaonsport.de with a cancellation request. You may cancel your subscription to the Mediaonsport Service at any time prior to the expiry of your subscription period, but you will continue to have access to the Mediaonsport Services for the duration of your subscription period. We do not refund any subscription fees paid in case of your cancellation.

5.2 If you signed up for the Mediaonsport Service using your account with a third party as a Payment Method and wish to cancel your subscription to the Mediaonsport Service, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the Mediaonsport Service through that third party. You may also find additional billing information about your subscription to the Mediaonsport Service by visiting your account with the applicable third party.

5.3 (a) Cancellation period for any content membership:

By activating of the subscription, you agree to start the selected subscription immediately and will not be able to receive a refund for the selected subscription upon performance of the digital content. You activated selected Membership and agreed at that point that you lost the right to request a refund.

(b) Effects of cancellation:

If you cancel during your cancellation period, we will cancel your membership effective at the end of the billing period.

(c) Refunds:

After your refund request, we will check your account and if we can submit that you have subscribed and logged in to our services from the same location, we will not be able to issue a refund for the selected subscription upon performance of the digital content. All payments under this Agreement are non-refundable and non-creditable as after activating our membership, customer receives digital product immediately and uses our services. These cancellation rights do not affect your legal rights.

6. Technical Requirements

6.1 You are responsible for ensuring that you have and maintain all the hardware and software necessary to access, receive and view the Mediaonsport Service.

6.2 We will use our reasonable endeavours to ensure that the Mediaonsport Service is made available to you at all times. However, the Mediaonsport Service is provided on an "as is" basis. We will not have any liability to you for the cancellation or abandonment of any event or the failure to show any event as scheduled or advertised, nor where you are unable to watch any event on any specific platform device.

6.3 From time to time we may need to suspend the Mediaonsport Service to carry out upgrades or maintenance. We will try to keep any such suspension to a minimum.

6.4 We will provide the Mediaonsport Service with reasonable care and skill. Apart from this we make no representation or warranty (and exclude all warranties and conditions otherwise implied, to the fullest extent permitted by law). This does not affect any other statutory rights you may have as a consumer. We (and not any third party payment provider) are responsible for addressing any claims you or any third party may have in relation to the Mediaonsport Service and your possession and/or use of the Mediaonsport Service.

6.5 In circumstances where there has been any failure of the Mediaonsport Service to conform to any applicable warranty and you believe you are entitled to a refund, please contact us using the contact us form or through the contact us section of our app. Where you signed up for the Mediaonsport Service using a third party payment provider, where applicable, you may notify your third party payment provider of such failure, and your third party payment provider may refund any applicable purchase price for the Mediaonsport Service to you. To the maximum extent permitted by applicable law, that third party payment provider has no other warranty obligation whatsoever with respect to the Mediaonsport Service. Refunds (where applicable) will be processed via your selected Payment Method.

6.6 The quality of the display of the streaming of sport events may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection.

6.7 A minimum download speed of at least 9.0 Mbps (i.e., megabits per second which means the speed in which the data is being transferred to the device) per stream is recommended to receive HD content, which is defined as 720p (i.e., pixels which means the amount of pixels on the screen) or better. You should check with your ISP for information on possible Internet data usage charges.

6.8 The streaming software used to deliver the Mediaonsport Service may vary by device and medium, and functionalities may also differ between devices. You acknowledge that the use of the Mediaonsport Service may require third party software that is subject to third party licenses.

7. Using the Mediaonsport Services

7.1 We are the owner or licensee of all intellectual property rights in the Mediaonsport Service (including any Content). All material, including but not limited to the design, text, software, graphics, footage and images you receive (and any selection or arrangement) are subject to the copyright of us and/or others. In the event of any third party claim that the Mediaonsport Service or your possession and use of the Mediaonsport Service infringes that third party’s intellectual property rights, we are solely responsible for the investigation, defence, settlement and discharge of such claim. You agree that you will:

7.1.1 use the Mediaonsport Service for personal, private, non-commercial purposes only without making any gain, whether financial or otherwise, and that you will not use the Mediaonsport Service for any other purpose or for retransmission, distribution, or sale nor permit any other person or persons to use the Mediaonsport Service. You must not charge for viewing of the Mediaonsport Service and you cannot use the Mediaonsport Service to attract others to buy goods from you or anyone else or to attend any premises;

7.1.2 at any given time, only view the Mediaonsport Service via a permitted device. You must keep your password secure and never share passwords or other access codes with anyone or in any way make them accessible to others;

7.1.3 not copy, record or store all or any part of the Mediaonsport Service (other than as permitted by us in the application functionality) or divert, re-share, re-transmit, stream capture or otherwise distribute all or any part of the Mediaonsport Service to any person, or authorise, enable or procure any other person to do any of the above;

7.1.4 not alter, disassemble, decompile or reverse engineer any part of the Mediaonsport Service;

7.1.5 not view the Mediaonsport Service in circumstances where members of the public can view them simultaneously or authorise, enable or procure any other person to do so; and

7.1.6 not abuse the Mediaonsport Service or use them for any unlawful or unauthorised purpose (which includes transmitting any computer viruses through the site, or using the site in a manner which violates or infringes the rights of anyone else ).

7.2 We may immediately suspend or terminate your access to the Mediaonsport Service or withdraw your access to any promotions, offers or discounts if:

7.2.1 we have reasonable grounds to believe:

7.2.1.1 your use of the Mediaonsport Service is abusive, disruptive, excessive or against the interests of other subscribers; or

7.2.1.2 you are in breach of any of these Conditions; or

7.2.2 we are requested to do so by a regulatory authority.

If appropriate in the circumstances we will inform you of such termination, suspension or withdrawal. However, notification may not always be possible.

7.3 Your subscription entitles you to use the Mediaonsport Service on a maximum of two (2) devices at any one time. In accordance with Section 7.1.2 above, you agree that the login details are unique to you and should not be shared with any other person. You can change your login details at any time by visiting our website and clicking on the "My Account" page.

7.4 We retain the right to remove, or alter, any Content made available through the Mediaonsport Service at any time, without providing notice to you.

7.5 You shall have no right to make use of any names, words, symbols, emblems, logos, slogans, designs, program titles or depictions, trade dress, colours and helmet and uniform designs of the National Football League or its member clubs. NFL International LLC and its affiliates may enforce violations of these Conditions with respect to their respective intellectual property rights directly against you.

8. Your Security Protection

You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the Mediaonsport Service and not through a hyperlink in an email or any other electronic communication, even if it looks official.

9. Age Restriction

You must be the older of 18 years of age (or over), or the age of majority in your state, province or territory of residence, to become a user of the Mediaonsport Services.

10. Indemnity

You agree to fully indemnify us and/or any third party rights holder and any affiliates of us and/or any third party rights holder and our and any third party right holders respective directors, officers, employees and agents, as well as their licensors and suppliers, from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of:

(a) any misrepresentation, act or omission made by you in connection with your use of the Mediaonsport Service;

(b) any non-compliance by you with these Conditions; or

(c) claims brought by third parties arising from or related to your access or use of the Mediaonsport Service other than in accordance with these Conditions.

11. Liability

11.1 To the extent permitted under the applicable law, unless agreed otherwise in writing, the maximum liability of each of us and any third party right holder to you arising by reason of or in connection with the supply of the Mediaonsport Service to you shall be limited to the amount paid by you in respect of the Mediaonsport Service (“Payment Amount”). Neither we nor any third party rights holder shall in any event be liable to you for:

(i) any direct loss in excess of your monthly (or, if you are on an annual subscription, one twelfth of your annual) subscription fee; or

(ii) any corruption to data or any indirect or consequential loss whatsoever.

Nothing in these Conditions shall exclude or limit the liability of us and/or any third party rights holder for death or personal injury due to its negligence or for its fraud. This does not affect your statutory rights as a consumer.

11.2 Where the Mediaonsport Service contains links to sites and resources provided by third parties, we have no control over the contents of those sites, resources or services. Any use of such third party sites, resources or services will be covered by that third party's terms and conditions and privacy policy, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

11.3 Commentary and other materials posted on the Mediaonsport Service are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any user of the Mediaonsport Service, or by anyone who may be informed of any of its contents.

12. Contact

12.1 You can contact us whether to discuss technical problems or for any other reason using the contact us form. In order for us to be able to assist you, you may be required to provide your e-mail, residential address, product details, payment information. We (and not any third party payment provider) are responsible for providing all maintenance and support with respect to the Mediaonsport Service.

12.2 If you subscribe to the Mediaonsport Service, you should notify us immediately if any of your details change by updating these details in the “My Account” section of our website or through the application.

12.3 Any notice given by us will be given by email via the most recent email address we hold for you. We shall not be responsible for non-receipt of messages we send you.

13. Third-Party Applications.

You may encounter third party applications (including, without limitation, websites, widgets, software, or other software utilities) ("Applications") that interact with the Mediaonsport Service. Your use of these Applications may be subject to third party terms of use or license terms with which you must comply. We shall not be responsible nor liable in any way, for the terms of any third party applications you may use in conjunction with the Mediaonsport Service.

14. Force Majeure

Neither us nor any third party rights holder shall have any liability to you for any delay or failure to deliver the Mediaonsport Service to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of us or any third party rights holder including, but not limited to, the failure of electronic or mechanical equipment or communication lines, third party action (including denial of service attack and overuse or misuse of the Mediaonsport Service), telephone or other interconnect problems, computer viruses, unauthorised access, theft, operator errors, fire, severe weather conditions, including floods, acts of God, acts or regulations of any regulatory, governmental or supranational authority, war, riot, strike, lock-out, industrial disputes and the cancellation or postponement.

15. Waiver

No waiver by us or any third party rights holder shall be construed as a waiver of any rights or remedies, or any subsequent breach of any provision of these Conditions.

16. Third Party Rights

Clauses 2, 6, 7, 10, 11, 13, 14 and 15 confer a benefit on third party rights holders and payment providers and are intended to be enforceable by third party rights holder and payment providers. Except as provided in this clause no person who is not a party to the contract governed by these Conditions has no rights to enforce any provision of these Conditions but this does not affect any right or remedy of a third party which exists or is available under the applicable law.

17. Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Conditions.

18. Severability

If a provision of these Conditions is determined to be unlawful and/or unenforceable, the validity of the rest of the Conditions shall remain unaffected. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

19. No unlawful or prohibited use/Intellectual Property

a)You are granted a non-exclusive, non-transferable, revocable license to access and use Site strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Mediaonsport that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

b)All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Mediaonsport or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. Your unauthorized use or transfer of any copyrighted content included in the Service will result in automatic termination of your account, without notice.

c) You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Mediaonsport content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Mediaonsport and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Mediaonsport or our licensors except as expressly authorized by these Terms.

20. Copyright complaints

Mediaonsport respects the intellectual property of others, and we ask our users to do the same. Mediaonsport will promptly process and investigate notices of alleged infringement on the Site and/or Mediaonsport App(s) and will take actions as appropriate under applicable intellectual property laws with respect to any alleged or actual infringement. If you believe that your work has been “used” in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated,

Please provide our copyright agent with the following information:

- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

- a description of the copyrighted work or other intellectual property that you claim has been infringed;

- a description of where the material that you claim is infringing is located on the Site, with enough detail that we may find it;

- your address, telephone number, and email address;

- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;

- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

- Mediaonsport’s Copyright Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows: info@mediaonsport.de

The maintenance of these notice procedures is not an indication that Mediaonsport will take any specific action in response to any specific notice provided by any specific third party. Mediaonsport hereby reserves its right to take or refrain from taking any action it deems appropriate in its sole discretion in response to any notice it receives hereunder.

Repeat Infringer Policy: Mediaonsport has adopted a policy of terminating, in appropriate circumstances and at Mediaonsport’s sole discretion, Members and/or users who are deemed to be repeat infringers. Mediaonsport may also at its sole discretion limit access to the Services and/or terminate the Memberships or use of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

21. Changes to Terms

Mediaonsport reserves the right, in its sole discretion, to change the Terms under which Site and the Services are offered. The most current version of the Terms will supersede all previous versions. Mediaonsport encourages you to periodically review the Terms to stay informed of our updates.

21. Entire Agreement

These Terms of Service constitute the entire and exclusive agreement between Mediaonsport and you with respect to the Services and supersede and replace any prior or contemporaneous understandings between Mediaonsport and you regarding the Services.

22. Governing Law

These Conditions shall be exclusively governed to the extent permitted under the applicable law.

23. Contact Us

If you have any questions about these Terms of Use, please contact Mediaonsport at info@mediaonsport.de

This Privacy Policy explains the ways in which any personal information we collect from you, or that you provide to us, will be processed by Mediaonsport (“Mediaonsport”, “We”, “Us”, “Our”) and other third parties as set out in this policy. Please read the following carefully to understand our views and practices regarding your personal information, how we will treat it and the choices you can make about the way your information is collected and used.  This Privacy Policy applies to your access and use of our websites, applications, products, services and/or content (“Services”).

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Privacy Policy

WHO IS RESPONSIBLE FOR YOUR DATA? 
If you use our Services, the Data Controller is: Mediaonsport.

Mediaonsport is registered as a data controller with the Information Commissioner’s Office.

INFORMATION WE COLLECT FROM YOU
We collect the following data about you:

Information you give us
You may give us information about you:

• When you enter such information while using the Services, including during any account registration process and payment process;
• When you interact with our customer service team;
• When you participate in our surveys, beta tests or marketing promotions (including competitions), including any entry details and survey responses provided by you;
• When you post, share, upload or make available personal information on forums or suggestion pages within our Services. Depending on the Service, personal information you choose to post, share, upload or make available is public and visible to others who use those Services. You should never post or share any information that is confidential or about others unless you have permission to do so. These Services may have their own terms of use;
• If you choose to provide information relating to reviews or ratings, favourite sports, tournaments, teams, events or personalities, and/or other subjects of interest to sports fans;
• In relation to your account settings, including when you set preferences in the 'My Account' section of our application; and
• When you otherwise provide information to us through the Services or elsewhere.

Additional Information
We, directly from you or via third parties acting on our behalf, will collect information about you and your use of our Services, including, but not limited to:

• Information regarding your use of the Services, including information relating to any transactions carried out between you and us on or in relation to our Services, including information relating to any purchases you make of our goods or services;
• Your payment method, including details of your payment country; payment type and the history of any failed/successful payments; your credit card, debit card or direct debit bank account and also the expiration date of your credit or debit card (if you pay for the Services via one of these methods);
• Your responses online and/or email marketing campaigns from us or through our third parties (including when you open/click on marketing emails);
• Details regarding your interactions with customer services, including the date, time and reason for contacting us, transcripts of chat conversations, your name and email address (as you provide it to us) and previously visited Mediaonsport help pages;
• Device information, including device IDS or unique identifiers;
• Information such as location data, device, browser and software characteristics (such as type and configuration), connection information, statistics on page views, ad data, IP address, standard web log information and language choices made by you in relation to your use of the Services;
• Information collected via the use of Cookies and other technologies, including information about how you use our Services and/or selected third party websites, URLs visited before and after you use our Services and any website that referred you to the Services.  See our Cookie Notice (set out below) for more details;
• Behaviour on our Services as you click around or otherwise interact with our Services (including pages visited, links and buttons clicked, content selections, watch history and search queries);
• The fact that you use certain social media networks;
• Your social media profile details (name and other information you make available to us) when you mention, connect with or contact us through a social media account; and
• Information from third party databases, for purposes such as compliance with our legal and regulatory obligations.

Account
There are certain Services you will only be able to access by registering with us. To register with us, you must provide us with at least your first name, last name, email address, and password. Depending on the Service, you may be required to provide additional information, such as your location, postcode or zipcode and your birthday.  Where you choose to participate in our beta testing programmes, we will ask you to provide certain additional information for your profile, including the language/s you speak and information about the devices you use.

USES MADE OF THE INFORMATION
We use the above personal information to do some or all of the following, in each case to the extent permitted by applicable data protection laws:

Performance/administration of the contract we have with you
We use your personal information to:

• provide the Services via our websites, portals or applications, including setting up and administering your account, sending statements and invoices to you, and collecting payments from you;
• administer and monitor our Services, including notify you about changes or updates to our Services and any issues with our Services, such as unavailability;
• provide technical and customer support, including dealing with enquiries and complaints; and
• enforce our terms and conditions (including, but not limited to, determining free trial eligibility).

Comply with legal obligations
We use your personal information to:

• enable us to comply with any legal or regulatory requirements and otherwise comply with the direction of any relevant regulator or competent authority;
• prevent, detect and investigate potentially prohibited or illegal activities, including fraud, cheating, and money laundering; and
• for record keeping purposes (including to meet internal and external audit requirements).

Based on our legitimate interests
We use your personal information to:

• conduct research, development, testing and analysis, in order to optimize and enhance the Services, diagnose problems and develop and test new content, products and services;
• evaluate and manage risks to our business;
• provide our commercial partners with information about user’s use of co-branded Services, including historical use data;
• administer competitions and other offers/promotions which you enter into, including send you prizes won via our Services;
• for profiling purposes (including using third party data) so that we can:
• understand and respect your preferences;
• understand and analyse customer trends and patterns, so that we can improve our Services;
• offer you on-product personalisation, including by suggesting and delivering recommended content and providing personalized search;
• market our services (as set out below);
• market our Services (subject to any preferences you have expressed (including consent where required)) including:
• delivering marketing and event communications to you across various platforms, such as email, text, online, device notifications or otherwise in order to inform you about news, products, services, promotions and special offers which we think may be of interest to you. Such marketing material may be based on your behaviour;
• showing you targeted and relevant advertisements on a selection of websites across the world wide web and social media websites based on the data collected via Cookies, as set out in our Cookie Notice (please see below), and measure and analyse the effectiveness and reach of such ads, to help us improve and refine our marketing strategy;
• personalising and/or tailoring marketing communications that we may send to you (including on social networking sites); and
• contacting you in respect of market research, surveys and beta testing programmes, so that we can improve the Services we offer.

Disclosure of your information
We may share your information with selected third parties including:

• Suppliers, sub-contractors and other third parties for the provision of services globally, including provision of the Services, customer support, payment processing, marketing, advertising, data analysis, research, beta testing and surveys;
• Mediaonsport entities, business partners and other third parties, where you have consented to such disclosure or otherwise to the extent permitted by applicable laws;
• In the event that we sell the business operating the Service or it is integrated with another business, we may disclose your personal information to our advisers and any prospective buyer’s advisers as well as to the new owners of the business;
• If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use; and
• In order to prevent fraud, cheating and money laundering we may disclose your information to third parties including, but not limited to, any relevant regulator, gaming and sporting bodies, financial institutions and law enforcement agencies or any other body that deals with the investigation of alleged offences.

We may, where you have given your consent, allow other members of the Mediaonsport and selected third parties to contact you with relevant offers, competitions and latest news.
Any references within this Privacy Policy to Mediaonsport and its affiliates

INTERNATIONAL DATA TRANSFERS

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy.Information which you provide may be transferred to Mediaonsport Group companies, commercial partners, suppliers, agents and other third parties located in countries which do not have data protection laws equivalent to those in force in the European Economic Area, such as the United States, Canada, Japan and India. We use European Commission approved contract clauses to protect your personal information, an appropriate Privacy Shield certification or a vendor's Processor Binding Corporate Rules. A copy of the relevant mechanism can be provided for your review on request addressed to info@mediaonsport.de or submitted via the contact form.

PARENTS AND GUARDIANS 
The Services are general audience services. We do not knowingly collect and/or share personal information from children under the age of 18 through the Services.

WHAT IS THE LEGAL BASIS ON WHICH Mediaonsport RELIES TO PROCESS YOUR DATA?
On some occasions, we process your data with your consent (for example, when you consent to receive email marketing).

On other occasions, we process your data when we need to do this in order to fulfil a contract with you (for example, for the administration of our Services, including account creation and for billing purposes) or where we are required to do this by law (for example, where we have to fulfil anti-money laundering requirements)..

We also process your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights (as set out in more detail above).

HOW LONG DOES Mediaonsport KEEP DATA?
How long we keep information we collect about you depends on the type of information, as described in further detail below.  After such time, we will either delete or anonymize your information.

• Account information: We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services.  We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.
• Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you terminate the Services. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

YOUR RIGHTS
You may ask us for a copy of your information, to correct it, erase it or to transfer it to other organisations at your request. Where we have asked for your consent to process your data, you have the right to withdraw this consent at any time. Where you withdraw your consent, this will not affect the legitimacy of the processing conducted prior to your request.

Where we process your data because we have a legitimate interest in doing so (as explained above), you also have a right to object to this based on grounds relating to your particular situation.

You have rights to object to direct marketing at any time. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data.

Please address your request to info@mediaonsport.de, submit it via the contact form or change the settings in your “My Account” section.

We hope that we can satisfy queries you may have about the way we process your data. However, if you have unresolved concerns you also have the right to complain to data protection authorities (in the case of the UK, the Information Commissioner).

Contact
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to info@mediaonsport.de or submitted via the contact form.

Changes
We reserve the right to change the practices described in this Privacy Policy at any time.  Please check here periodically.
This Privacy Policy is dated November 2022.

Mediaonsport COOKIE NOTICE
Information about our use of cookies
Our Services use cookies and other technologies similar to cookies to ensure the Services function properly and to distinguish you from other users of our Services. This helps us to provide you with a good experience when you browse our Services and also allows us to continually improve the Services. By continuing to use our Services, you are agreeing to our use of cookies. We may use the word “cookies” in our policy to refer to cookies or any similar technologies that we may use to store data on your browser or device to help us to identify you for the purposes listed in this Cookie Notice.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device's hard drive and enable the website or application to 'remember' you, either for the duration of your visit (session cookies) or for repeat visits (persistent cookies).
We use the following cookies:Strictly necessary cookies. These are cookies that are required for the operation of our Services. They include, for example, cookies that enable you to log into secure areas of our Services.Functionality cookies. These are used to recognise you when you return to our Services.   This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).  The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.Analytical/performance cookies. These cookies collect anonymous information on how people use our Services. For example, we use Google Analytics to help us understand how customers arrive at our sites, browse or use our sites and help us to improve the way our websites and applications work, for example, by ensuring that users are finding what they are looking for easily. The data stored by these cookies never shows personal details from which your individual identity can be established.
For information on how Google Analytics collects and uses your information, please refer to its privacy policy.  By using our services, you consent to the processing of data by such third parties in accordance with their privacy policies.

Targeting cookies. These cookies record your visit to our Services, the pages you have visited and the links you have followed. We will use this information to make our Services and the advertising displayed on it more relevant to your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign.  We may also share this information with third parties for this purpose.

Third party cookies. These cookies are used by our business partners and service providers on our Services for the same purposes identified above.

Third Party CookiesFurther information about cookies
The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a website (www.allaboutcookies.org) which explains how cookies work and how they can be managed.

Disabling and enabling cookies
You have the ability to accept or decline cookies by modifying the settings on your Internet browser or device. The IAB website (www.allaboutcookies.org) tells you how to remove cookies from your browser or device. However, if you use your browser or device settings to block all cookies (including essential cookies) or disable future cookies you may not be able to access all or parts of our Services.

We want you to be in control of your own data, so if you have any questions about how to manage cookies or how we use your data, please contact us at  info@mediaonsport.de